FAQ – Rangdeep

Welcome to

FAQ

We are based in Jaipur, Rajasthan, India.
Rangdeep.in is specializes in Ethnic women's wear, like kurti, krta set, dresses, wedding dresses, and many more.
Yes, we ship internationally. We’ll deliver your orders if your pin code is serviceable by our courier partners.
Yes, we offer customization on request. Please email your requirements to support@rangdeep.in
Check the standard size chart on each product page, which provides measurements in inches (in).
Yes, our collection ranges from XS to 5XL, celebrating women of all shapes and sizes.

Select the product, choose your size, and click “Add to Cart.” Proceed to checkout by clicking the “Checkout” button and enter payment and delivery details.
You’ll receive a confirmation email. Your order will be processed, packed, and shipped from our Jaipur warehouse. You’ll get a tracking ID to monitor your order's delivery.

Apply the promo code on the shipping page, visible after entering customer information.

We accept major credit and debit cards, net banking, UPI, EMI, wallets (Freecharge, Mobikwik, JioMoney, Paytm), and Scan N Pay.
Report any unauthorized activity to your bank immediately. We do not store card details and use secure payment gateways.

Yes, we do not store your card details. Payments are processed through a secure site with authorization from your card issuer.

Domestic shipping is included in the MRP. For international orders, charges are based on weight.
Yes, express shipping is available for an additional INR 300. (Currently unavailable)
Standard shipping takes 5-8 working days. Express shipping (currently unavailable) takes 2 working days.
Each order ships to a single address. Place separate orders for different addresses.

No, shipping charges are non-refundable in case of exchanges or cancellations.
Taxes (GST) are applied to all orders as per government regulations. All products are inclusive of tax.
Our delivery service providers will attempt delivery three times before returning the product to our warehouse.

Contact us within 24 hours for a replacement. Email support@rangdeep.com with details.
You can cancel within 24 hours of placing the order.

Cancellation after shipping is difficult. Please inform us as early as possible.
Refunds will be credited as credit points to your Rangdeep account, usable for future purchases.

Frequently Asked Questions